We are pleased to announce that our innovative solution NovaTalks was presented at the Svoe IT 2024 showroom for Ukrainian software, organized by the cloud operator GigaCloud. This unique event, held for the second time in Kyiv, aims to popularize Ukrainian software and demonstrate its potential and benefits for businesses.

What is interesting about Svoe IT?

Svoe IT is not just an exhibition, it’s a showroom where visitors can try out different solutions, test them, get professional consultations, and choose according to their company’s needs. This format greatly simplifies the selection process and saves time in finding the right software.

NovaTalks at Svoe IT 2024

NovaTalks is an omnichannel contact center that unites all your customer communication channels into a single workspace. At the event, we demonstrated how it can help automate processes, manage inquiries, and provide the highest level of service thanks to its extensive functionality.

Why NovaTalks?

1. Intuitive Interface: Everything in one window (calls, emails, online chat, and messengers) – convenience and ease of use.

2. AI and Chatbots: Automation of routine tasks and improved customer interaction.

3. Quality Assessment: Continuous monitoring and analysis of service quality.

4. Big Data Analytics: Deep data analysis for strategic decision-making.

Impressions from Svoe IT 2024

Event participants could test NovaTalks’ functionality, get their questions answered, and see how it can be implemented in their business. 

We were impressed by the high demand for NovaTalks technologies. There were many interesting ideas and potential use cases for our solution. Thanks to this, the event was exceptional and inspiring for the development of our innovations.

If you are looking for new high-quality software, Svoe IT 2024 is an event not to be missed. Here you will find solutions that will help your business grow and develop in modern conditions.

Conclusion

Participating in Svoe IT 2024 gave us the opportunity not only to present NovaTalks but also to receive valuable feedback from potential users. We are confident that our product will become a key tool for many companies looking to improve the efficiency and quality of customer service.

Thank you GigaCloud for organizing such an important event and to all visitors for their interest in our product. We look forward to seeing you at Svoe IT 2025!